This policy explains what information Rawla Udaipur collects when you use our website or make an enquiry, and how we look after it. We keep it short and plain, because that's how it should be.
When you send an enquiry or booking request, we collect the details you choose to give us — typically your name, phone number, email address and travel dates. Our website may also record basic, non-identifying analytics such as pages viewed, to help us improve the site.
We use your details for one purpose: to respond to your enquiry and arrange your stay. That may include confirming availability, quoting a rate, or organising a transfer. We do not sell your information, and we do not send marketing you didn't ask for.
Your details are handled by our reservations team and, where necessary, trusted partners who help deliver your stay (for example, a transport provider for an airport pickup). They receive only what they need, and nothing more.
We keep enquiry and booking records only as long as needed to serve you and to meet our legal and accounting obligations, after which they are securely removed.
You can ask us at any time to show you the details we hold, correct them, or delete them. Simply write to rawlaudaipur@gmail.com and we'll take care of it.
Questions about this policy can be sent to rawlaudaipur@gmail.com or +91 91169 69331. We may update this page from time to time; the current version always lives here.
Call the reservations desk or send a note — we'll hold the right room and answer every question before you arrive.